About B.O.B

Developing People. Strengthening Organizations. Creating Lasting Impact.

Black Owned Business LLC partners with corporations, government agencies, and mission-driven organizations to develop stronger leaders, higher-performing teams, and more effective workplaces.

Explore Our Solutions

Who We Are

Your Workforce Development Partner

Black Owned Business LLC is a workforce development and continuous education provider delivering practical, high-impact professional development solutions for organizations and their people.

Our work is grounded in a simple principle:

When organizations invest in their people, they strengthen their ability to perform, serve, lead, and grow.

We work with leaders, supervisors, frontline employees, and organizational teams to strengthen the skills, behaviors, and systems that influence workplace culture, customer experience, operational effectiveness, and long-term performance.

OUR STORY

From Customer Experience to Organizational Excellence

B.O.B. was founded in 2018 by Krissi Judd from a desire to strengthen businesses and improve the experiences they create for the people they serve. Customer experience has remained an important part of that foundation, supported by Krissi's extensive background in customer service training.

Today, that foundation has expanded into a broader approach to workforce development.

We recognize that exceptional customer experiences begin internally—with leadership, communication, accountability, professional development, workplace culture, and employees who are equipped to succeed.

Our Workforce Development Solutions bring these elements together to help organizations strengthen performance from the inside out.

OUR VALUES

Our Philosophy

Stronger People Build Stronger Organizations.

Professional development should do more than transfer information.

It should influence how people communicate, make decisions, solve problems, lead others, serve customers, navigate change, and contribute to the organization around them.

That's why our approach combines:

Professional Development

Strengthening the individual

Workforce Development

Strengthening the team.

Organizational Development

Strengthening the systems and culture surrounding them.

Our Commitment

We are committed to providing organizations with learning experiences that are:

Practical

Customized

Engaging

Action-oriented

Measurable

Relevant to real workplace challenges

Designed for continuous improvement

Programs can be delivered in person, virtually, or through a hybrid model based on organizational needs.

Let's Strengthen Your Workforce Together.

Whether you're developing leaders, improving customer experience, navigating organizational change, or investing in professional development, we're ready to learn more about your goals.